Hunters - Horncastle

Hunters - Horncastle, based at 10 East Street, is a local office within the Hunters network, which was established in 1992 and comprises over 180 branches across the UK. The Horncastle branch handles residential sales and lettings, valuations and marketing for Horncastle and the surrounding towns and villages in Lincolnshire, combining local market knowledge with access to the wider Hunters network. The branch’s staff receive training through the Hunters Training Academy, a programme endorsed by NAEA and ARLA, and the office uses customer care follow-up processes to monitor service. Hunters cites a customer satisfaction result of 96% from respondents to its Customer Service Team between January and December 2016.