Privacy Policy

Introduction

BestEstateAgents.co.uk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Use our estate agent comparison service
• Enter your postcode to search for local agents
• Submit property details
• Contact us with inquiries
• Subscribe to our newsletter or marketing communications

This information may include:

• Postcode and location data
• Property information (type, number of bedrooms, etc.)
• Contact details (name, email address, phone number)
• Preferences and requirements for selling your property

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide personalised estate agent recommendations
• Compare local agents based on your property and location
• Improve and optimise our website and services
• Communicate with you about our services
• Send marketing communications (with your consent)
• Analyse usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations

Sharing Your Information

We may share your information with:

• Estate Agents: When you request to contact or compare specific agents, we may share your property details and contact information with those agents
• Service Providers: Third-party companies that help us operate our website and provide our services (e.g., hosting, analytics, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services
• Provide personalised content and recommendations

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limitation of processing
• Portability: Receive your data in a portable format
• Object: Object to processing of your data
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at [email protected]

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: